Microsoft will stop offering support for Windows 7 in conjunction with a series of other products with a official Boards, instead letting the discussion threads still up for users to have a chat with each other.

During a notification posted over the forums, Microsoft explains that agents don't contribute with tech support, instead offering basic moderation through out the community.

"Please be advised that effective July 2018, the forum topics for merchandise that reached end of support not receive tech support team from Microsoft agents. There'll be no proactive reviews, monitoring, answering or answer marking of questions. The forums will still have Microsoft moderation to guarantee participants can enjoy a safe and positive environment," Microsoft explains, adding the decision affects discussion threads for Windows 7, Windows 8.1, and Windows 8.1 RT.

As noted on AskWoody, other forums will be abandoned, including Lumia, Microsoft Security Essentials, Office 2010 and Office 2013, and I . e . 11. Similar to in the case of Windows 7, discussion threads will continue allowed, only that Microsoft agents won't participate.
"Not the best big loss"

For some users, Microsoft agents not monitoring threads and offering solutions isn't a real big deal, just as many of their solutions have always been considered useless. These agents, who don't work directly for Microsoft, mainly third-party companies hired to produce support, typically provide generic solutions that don't help much when it comes to complex bugs.

Nonetheless, it's important to note that this particular isn't the end of support for Windows 7. Security updates will continue to be offered until January 2020, so users still running it possess more than a year and a half to upgrade their devices to the newer os in this handset.

Windows 7 has become the world's beloved desktop software with a share that exceeds 40 percent, while Windows 10 remains to be behind with approximately 34 percent.